Corrections and clawbacks

When a deal changes after payday, the difference finds its own way home.

A deal gets discounted, cancelled or reassigned months later. Prowi recalculates with the original rules, compares it to what was paid and books the difference on the current statement. History stays untouched.

Correction chain · Acme Corp · JanuaryOriginal commission €500 at 5%
January · paid€500 on €10,000
Correction 1 · on February-€100 · deal renegotiated to €8,000
Correction 2 · on March-€100 · reduced to €6,000
Correction 3 · on April+€100 · expanded to €8,000
Effective value today€400
Original rulesJanuary’s rate, even if you changed it in March
Incrementaleach correction shows only what changed since the last
Positive tooexpansions pay out automatically
01Problemet

Clawbacks are where spreadsheets break.

Someone edits a March cell in May. Nobody can reconstruct what was actually paid, at which rate, for which version of the deal. So either the rep keeps the overpayment or finance quietly eats it.

So the one moment that needs trust most is the one with the least evidence.

Deal 10311 · Acme CorpWhat changed after payday
Closed won · €10,00014 Jan
Commission paid · €50028 Feb
Amount changed · €8,00011 Mar
Spreadsheet cell edited"March v3 FINAL.xlsx"
Who was paid whatUnknown
02Opdag

Prowi notices because every record has a history.

Every synced deal is versioned. Value changed, deal cancelled, refunded, reassigned to another rep, or a record that now meets the filter criteria it missed before. Each one is a trigger, nobody has to report it.

So corrections happen because the data moved, not because someone complained.

Changes affecting paid statementsDetected on the hourly sync
Acme Corp · value changed€10,000 to €8,000
Widget Inc · deletedCustomer cancelled
NewCo · addedReassigned from Tom
Affected statementsJanuary, February
03Genberegn

Current data, original rules.

The January commission is recalculated on today’s deal value with January’s rate, even if the rate changed in March. The difference to what was paid is the correction.

So it is fair to the rep and fair to the company, every time.

January · Acme Corp · recalculatedRate pinned to the January snapshot
Original · €10,000 at 5%€500
Today · €8,000 at 5%€400
Rate today7% (not applied)
Correction-€100
04Kæde

Corrections chain. They never double-count.

Each correction shows only the change since the last one and links back to the original. On the statement the rep sees the breakdown: added, deleted, changed, with the deal and the amount.

So a rep can read exactly why a number moved, without a meeting.

Sarah Lind · April statementCorrections for earlier periods
April base earnings€600
Correction · January · Acme cancelled-€500
Correction · February · Acme cancelled-€300
Correction · March · NewCo added+€120
April total-€80
05Politik

You decide how far back to look.

Each model has a corrections window: how many periods back Prowi monitors and how many corrections one commission can receive. One to three for fast-closing deals, twelve for subscriptions with twelve-month clawback clauses, zero to disable. Statements with corrections still go through approval.

So clawbacks become policy you set once, not plumbing you fight monthly.

Corrections windowPer commission model
Enterprise · base commission12 periods
Inside sales · per meeting2 periods
Partner overridesDisabled
Statements in approval with corrections3
Under motorhjelmen

How corrections work

The rules the engine follows, in order.

TriggersDeal value changed, deal cancelled or refunded, record reassigned, data error fixed, a record newly qualifying for a filter. Any data change that moves a calculation.
Original rules principleRecalculation uses today’s data with the configuration snapshot that was active in the original period. Later rate changes never leak backwards.
Incremental chainCorrection n shows the change since correction n-1 and records the new corrected-to value. The chain traces back to the original paid amount.
Breakdown typesAdded, deleted, changed, each with the record, the before and after values and the impact on the metric.
Monitoring windowSet per model in periods. It bounds both how far back changes are watched and how many corrections one commission can receive.
Negative statementsA current statement can go negative when corrections outweigh earnings. It reduces the balance and goes through approval like any other statement.
Adjustments vs correctionsCorrections are automatic and data-driven. Adjustments are manual, by an administrator, with a reason. Both appear as separate lines.
Next in the loopPayroll
One approved file per period, by wage code.
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