Commission Rates by Role: SDR, AE, AM, CSM and Sales Leadership [2026]

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An SDR typically earns 2-5% commission. An enterprise Account Executive can earn 10-15%. But what's right for your organization?

Commission rates aren't just about numbers. They're about designing incentives that drive exactly the behavior you need. When you understand benchmarks for each role, you can build a compensation structure that motivates your entire sales team—from the newest SDR to your VP of Sales.

This guide covers commission rates, pay mix, and OTE for every role in the sales organization. You'll get concrete benchmarks based on 2024-2025 data from Bridge Group, RepVue, Pavilion, and other authoritative sources.

What You'll Learn in This Guide

  • Commission rates and pay mix for SDR, AE, AM, CSM, and sales leadership
  • OTE ranges and quota-to-OTE ratios for each segment
  • How accelerators and decelerators impact motivation
  • US and international salary benchmarks
  • Ramp periods and onboarding best practices
  • The most common mistakes in compensation design

Overview: Commission Rates by Role

Before we dive into each role, here's the big picture of how commission breaks down across the sales organization:

RolePay Mix (Base:Variable)Commission RateTypical OTE
SDR/BDR65/35 to 70/302-5% or per-meeting bonus$65,000 - $95,000
Account Executive (SMB)50/5010-12% of ACV$100,000 - $140,000
Account Executive (Mid-Market)50/508-12% of ACV$150,000 - $200,000
Account Executive (Enterprise)50/50 to 60/405-8% of ACV$220,000 - $300,000
Account Manager60/40 to 70/305-10% (renewal/upsell)$85,000 - $150,000
Customer Success Manager80/20Bonus on retention/NRR$75,000 - $120,000
Sales Manager60/40 to 70/301-3% team override$140,000 - $190,000
Sales Director60/40 to 70/302-4% team override$165,000 - $235,000
VP of Sales / CRO60/40 to 70/30Org attainment + equity$200,000 - $350,000+

These figures are based on international SaaS benchmarks. Note that European companies typically have a more conservative pay mix (60-70% base salary) compared to US standards (50/50).

SDR/BDR: Compensation for Pipeline Generators

Sales Development Representatives (SDR) and Business Development Representatives (BDR) are the front line of your sales organization. They qualify leads and book meetings for Account Executives. Their compensation should motivate high activity and quality in pipeline generation.

Pay Mix for SDR/BDR

The SDR role typically has a more conservative pay mix than Account Executives:

Experience LevelPay Mix (Base:Variable)Rationale
Entry-level (0-1 years)70/30More stability during training
Mid-level (1-2 years)65/35Balanced structure
Senior (2+ years)60/40Greater earning potential

According to Bridge Group's 2024 SDR Metrics Report, the median is 64% base salary and 36% variable. Alexander Group recommends 70/30 as the optimal balance between security and motivation.

SDR Commission Structures

SDR commission can be structured in several ways:

MetricTypical Bonus/CommissionWhen Used
Meeting booked$20-50Focus on activity
Meeting held$50-100Focus on quality
Qualified opportunity (SQL)$100-250Focus on pipeline quality
Percent of closed deal0.5-4%Alignment with revenue

Best practice is to tie a maximum of 25% of variable pay to downstream revenue. The rest should be based on activities the SDR directly controls.

OTE and Quota for SDR

Here are typical OTE ranges for SDR roles:

LevelBase SalaryOTEMonthly Quota
Entry-level$45,000 - $55,000$60,000 - $75,00012-15 meetings
Mid-level$55,000 - $65,000$80,000 - $95,00015-20 meetings
Senior$60,000 - $75,000$90,000 - $110,00018-22 meetings
Enterprise SDR$65,000 - $80,000$100,000 - $120,0008-12 qualified meetings

The average ramp time for SDR is 3.2 months according to Bridge Group. During the ramp period, SDRs typically operate at 50% quota while receiving 100% of base salary.

SDR Accelerators and SPIFFs

Accelerators for SDR typically kick in at 100% quota attainment:

  • 100-125% attainment: 1.5x variable rate
  • 125-150% attainment: 2x variable rate
  • 150%+ attainment: 2-5x variable rate

SPIFF programs (short-term incentives) can drive 15% short-term sales increases according to industry data. Typical SPIFFs for SDR include bonuses for booking meetings with specific target segments or new product lines.

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Account Executive: Compensation for Deal-Closers

Account Executives (AE) are the ones who close deals and drive revenue directly. Their compensation is typically more aggressive than SDR with a higher variable component and direct linkage to revenue.

Pay Mix by Segment

AE pay mix varies by which segment they sell to:

SegmentPay MixSales CycleRationale
SMB50/50 to 55/451-3 monthsHigh volume, fast feedback
Mid-Market50/503-6 monthsIndustry standard
Enterprise50/50 to 60/406-12+ monthsLonger cycles require more stability

Bridge Group's 2024 benchmark shows a median of 53% base salary and 47% variable for AE roles.

Commission Rates on ACV/ARR

The average commission rate for Account Executives is 11.5% of ACV according to Bridge Group 2024. Here's how it breaks down by segment:

SegmentCommission RateTypical Deal Size
SMB10-15%<$25K ACV
Mid-Market8-12%$25K - $100K ACV
Enterprise5-8%$100K+ ACV

Lower rates for enterprise are compensated by larger deal sizes. An AE who closes a $200K ACV deal with 6% commission earns $12,000—more than an SMB AE who closes a $15K deal at 12% ($1,800).

Quota-to-OTE Ratio

The quota-to-OTE ratio tells you how much an AE needs to sell for every dollar they earn. The median in 2024 is 4.2x according to Bridge Group:

SegmentQuota:OTE RatioExample
SMB3x-4x$130K OTE = $390K-$520K quota
Mid-Market4x-5x$175K OTE = $700K-$875K quota
Enterprise5x-6x$260K OTE = $1.3M-$1.56M quota

Median annual ACV quota has risen to approximately $800K (up from $740K in 2022) according to Bridge Group.

OTE Ranges for Account Executives

SegmentBase SalaryOTEQuota Attainment
SMB AE$65,000 - $80,000$105,000 - $140,00042% hit quota
Mid-Market AE$85,000 - $100,000$155,000 - $200,00038% hit quota
Enterprise AE$120,000 - $180,000$230,000 - $320,00036% hit quota
Top Enterprise$145,000+$300,000+Top performers

A concerning trend: only 51% of AEs hit their quota in 2024 (down from 66% in 2022) according to RepVue. This indicates quotas are often set too aggressively.

AE Accelerators and Decelerators

82% of SaaS startups use accelerators, and less than 15% have commission caps. Here's a typical structure:

Attainment LevelCommission MultiplierExample (10% base rate)
0-50%0.5x (decelerator)5% commission
50-100%1x10% commission
100-125%1.5x15% commission
125-150%2x20% commission
150%+2-4x (kicker)20-40% commission

Research shows accelerators increase revenue by 13-17% compared to plans without accelerators. Rep satisfaction increases from 45.2% to 72.8% when accelerators are part of the plan.

Clawbacks for AE

53% of SaaS companies use clawback clauses. Typical clawback periods:

  • 30 days: Aggressive, typical for SMB with high churn
  • 60-90 days: Most common in SaaS
  • 180 days: Enterprise with longer implementations

Companies with clawbacks see up to 15% reduction in churn as reps qualify customers better.

Account Manager: Compensation for Existing Customer Growth

Account Managers (AM) focus on retaining and expanding existing customer relationships. Their compensation should balance retention with expansion.

Pay Mix for Account Managers

AM typically has a more conservative pay mix than AE since they work with warm leads:

AM TypePay MixFocus
Hunter AM (growth focus)50/50Upsell and expansion
Farmer AM (retention focus)70/30Renewal and customer satisfaction
Hybrid AM60/40Balanced retention/growth

Commission Rates for Renewal and Upsell

ActivityCommission RateRationale
Renewal5-7% of ARRLower rate since it's existing revenue
Upsell7-10% of ACVHigher rate for new revenue
Expansion2-6% with acceleratorsVaries by product
Cross-sell10%Same as upsell in many organizations

The typical breakdown of variable compensation is 60% retention and 40% expansion. At least 70% of variable pay should be tied to retained revenue.

OTE for Account Managers

SegmentBase SalaryOTE
SMB AM$55,000 - $70,000$90,000 - $120,000
Mid-Market AM$70,000 - $90,000$120,000 - $160,000
Enterprise AM$90,000 - $120,000$145,000 - $200,000

Customer Success Manager: Compensation for Customer Satisfaction

Customer Success Managers (CSM) typically have the most conservative pay mix in the sales organization. Their compensation focuses primarily on retention and customer satisfaction rather than direct sales.

Pay Mix for CSM

CSM has an average of 83% base salary and 17% variable in the US:

CSM TypePay MixVariable Focus
Retention-focused85/15GRR, CSAT, health scores
Hybrid (retention + upsell)75/25NRR, expansion
Expansion-focused70/30Upsell, cross-sell

When CSM quotas exceed 30% of their OTE, they risk becoming a secondary sales team. This makes it difficult to prioritize customer interests over sales targets.

Retention-Based Bonus Structures

CSM bonuses are often tied to:

MetricTypical TargetBonus
GRR (Gross Revenue Retention)90-95%2-4% of retained ARR
NRR (Net Revenue Retention)100-120%$5,000 for hitting 95% target
CSAT85%+$500-2,000/quarter
Health score improvement10% improvement$3,000

NRR Targets by Segment

Net Revenue Retention measures the total change in revenue from existing customers including expansion and churn:

SegmentTarget NRRAssessment
SMB-focused SaaS100-115%Acceptable
Mid-Market110-120%Good
Enterprise120-150%Strong
Pre-IPO/Mature120%+Expected by investors

57% of CS teams using a CS platform achieve NRR over 100% according to ChurnZero's 2024 Leadership Study.

OTE for Customer Success Managers

LevelBase SalaryOTE
Entry-level CSM$55,000 - $70,000$70,000 - $90,000
Mid-level CSM$80,000 - $100,000$100,000 - $130,000
Senior CSM$100,000 - $130,000$130,000 - $160,000
Director of CS$130,000 - $160,000$145,000 - $200,000

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Sales Leadership: Compensation for Managers, Directors, and VPs

Sales leaders have a fundamentally different compensation structure than individual contributors. They need to be motivated to develop their team, not just chase their own numbers.

Pay Mix by Leadership Level

LevelPay MixVariable Breakdown
Sales Manager60/40 to 70/3065-75% team, 10-20% company, 5-15% individual
Sales Director60/40 to 70/30Team performance + strategic KPIs
VP of Sales60/40 to 70/30Org attainment + equity

As you move up the leadership hierarchy, the base salary percentage increases to reflect broader management responsibilities beyond direct sales.

Team Override Commission Structures

Override commission gives leaders a percentage of all sales their team closes:

RoleOverride PercentStructure
Sales Manager2-3%Flat rate on team sales
Regional Director3-4%Tiered: 2% under $500K, 4% over $1M
District Manager1.5%Override on all districts

If a rep earns 10% commission, the manager typically earns 2-3% override on the same sale. The total commission level is therefore 12-13%.

Avoiding Pay Compression

A common problem is top-performing reps earning more than their managers. Solutions include:

  • Higher base salary for managers: 60-70% base vs. 50% for reps
  • Team-based accelerators: Higher commission when the team overperforms
  • Equity differentiation: Directors often have 10x the equity stake of their AEs
  • MBO bonuses: 5-15% of compensation for non-revenue targets

OTE for Sales Leadership

RoleBase SalaryOTE
Sales Manager$110,000 - $150,000$145,000 - $200,000
Sales Director$130,000 - $175,000$175,000 - $245,000
VP of Sales$145,000 - $215,000$215,000 - $360,000
Senior Enterprise Sales Manager$185,000 - $260,000$260,000 - $360,000

Equity for Sales Leadership

At early startup stages, equity makes up a significant part of compensation:

RoleSeries ASeries BLater Stage
VP of Sales1.5-3%0.5-1.5%0.3-0.8%
Director0.4-1.25%0.2-0.7%Lower
Manager0.2-0.33%LowerMinimal

Standard vesting is 4 years with a 1-year cliff. Expect 10-25% dilution per funding round.

Ramp Periods and Onboarding

An effective ramp period is crucial for setting new reps up for success.

Ramp Duration by Role

RoleTypical RampCompensation During Ramp
SDR90 days100% base, 50% quota
AE (SMB)3-4 monthsGuaranteed commission or reduced quota
AE (Mid-Market)4-6 monthsProgressive quota: 33%, 66%, 100%
AE (Enterprise)6-12 monthsDraw against future commission

Formula: Sales cycle + 90 days + onboarding/training = ramp time

Onboarding Impact

Research shows that formal onboarding programs deliver:

  • 54% productivity increase
  • 34% faster ramp
  • 20% faster ramp with sales buddy/mentor (HBR)

The cost of poor onboarding can be up to 3x an employee's base salary, and delayed ramp can account for up to 5% in annual revenue loss.

The Psychology Behind Sales Compensation

Effective compensation isn't just about numbers. It's about understanding what motivates people.

Why Transparency Matters

Research from Harvard Business Review shows that when employees have realistic reference points for pay, their satisfaction increases. Before SEC requirements for CEO-to-median pay disclosure, employees relied on gossip and incomplete online data, often overestimating colleagues' pay.

Less than 10% of US companies believe their sales incentive plans consistently drive the desired sales behavior according to Harvard Business School.

Pay Mix and Motivation

Research shows that:

  • Base salary is positively related to autonomous motivation (intrinsic drive)
  • Variable pay is better related to controlled motivation (extrinsic drive)
  • In an experiment with 600 US salespeople, sales dropped by 4.36% when a mixed cash-and-prize reward program was replaced with cash only

Accelerators Work

Data shows accelerators have measurable impact:

MetricEffect
Revenue increase13%+ higher with accelerators
Rep performance9.5% increase
Multiple accelerators17% sales increase
Rep satisfaction with accelerators72.8% vs. 45.2% without

Why Commission Caps Are Problematic

Research shows caps hurt sales performance:

  • Even "unattainable" caps have negative psychological effects
  • Top performers leave for plans without caps
  • Reps "time" sales to periods where they earn most
  • It breaks the implicit contract that at-risk compensation rewards high performance

Only 15% of SaaS companies have commission caps. Alternatively, 30% use decelerators and 28% use mega-deal policies.

The Most Common Mistakes in Compensation Design

A survey of 450+ Finance, RevOps, and Sales professionals shows that 97% report challenges with their compensation plans.

Top Challenges

ChallengePercentage
Unrealistic expectations19%
Fails to motivate reps19%
Too complex to execute18%
Too complicated to understand17%
Fails to drive CAC efficiency14%

The 7 Most Common Mistakes

  1. Overcomplexity: 78% of reps find compensation plans difficult to understand
  2. Too many components: 3 components is optimal
  3. Poor quota setting: Overpays underperformers, underpays top performers
  4. Commission caps: Demotivates top performers
  5. Misaligned incentives: Drives wrong behavior
  6. Gut-feel based design: Data-driven design is essential
  7. Late planning: Many don't start until Q4 (Forrester)

Quota Attainment Reality Check

  • 91% of teams miss quota
  • 43.1% of reps (B2B tech, 2023) hit quota
  • 58% of companies overestimate quotas by 20-30%

How to Design Commission That Motivates Your Entire Sales Team

With this guide, you now have benchmark data for every role in the sales organization. Here are the key takeaways:

  • SDR/BDR: 65-70% base, bonus per meeting or SQL, focus on activity and quality
  • Account Executive: 50-60% base, 8-15% commission on ACV depending on segment, aggressive accelerators
  • Account Manager: 60-70% base, 5-10% on renewal/upsell, balance between retention and growth
  • CSM: 80% base, bonus on GRR/NRR/CSAT, focus on customer success over sales
  • Sales Leadership: 60-70% base, 2-4% team override, equity for senior roles

The most important thing to remember is that commission isn't just numbers. It's a tool to drive the behavior you need. When your reps can see exactly how their effort translates to pay—in real-time—it fundamentally changes motivation.

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