Zendesk Sell + Prowi

Zendesk Sell and Prowi: Automated Commission for Modern Sales Teams

Zendesk Sell (formerly Base CRM) is a CRM system designed for sales teams that prioritize simplicity and productivity. The platform is known for its intuitive user interface, strong mobile app, and focus on reducing administrative work for reps.

At Prowi, we see a strong match in connecting Zendesk Sell with our platform for commission and bonus. With an integration, sales data from Zendesk Sell can be used directly to calculate commissions in real-time. This creates a seamless flow from sales activity to reward.

From Deal to Commission Without Manual Steps

Many companies use Zendesk Sell to manage their sales process, but when data needs to be converted to commission, the numbers still often end up in spreadsheets. This creates a bottleneck with manual calculations and risk of errors.

With an integration to Prowi, the entire process can be automated. When a deal is registered and closed in Zendesk Sell, data is automatically sent to Prowi. Commission and bonus are calculated according to your own models, and the result is visible to the rep in real-time. Approval flows ensure quality, and the final amount can be sent directly to the payroll system.

What an Integration Can Sync

Zendesk Sell contains comprehensive data about the sales process. An integration with Prowi can leverage this data for accurate commission calculations.

Deal value and pipeline stage are naturally central, but the integration can go deeper. Contact and company data can be used to differentiate commissions based on customer segment. Lead sources enable rewarding sales from specific channels. Activity data like calls, emails, and meetings can be included in bonus models.

Zendesk Sell's smart lists and tags can be used to categorize deals and apply different commission rules. Custom fields are fully supported, so special conditions for commission can be included in calculations.

Benefits of an Integration

Automated calculations without errors: Manual spreadsheets are a source of errors. With Prowi, these risks are eliminated. Calculations happen automatically using the same rules every time, and results can be audited down to individual deals.

Real-time insight for reps: When a deal closes in Zendesk Sell, the rep can immediately see in the Prowi app what they've earned. They can follow their goals, see forecasts, and compare performance with the rest of the team.

Full transparency: Both reps and management can follow how commissions are calculated. This builds trust and reduces disputes over calculations.

Stronger overview for management: Instead of spending time checking Excel sheets, management always has updated numbers. Documentation of all calculations through audit trails ensures compliance.

Flexibility to try new models: With Prowi, you can experiment with new incentive models without changing anything in Zendesk Sell. This makes it easier to optimize the commission structure over time.

Who Benefits from the Integration

For sales reps, the integration means commission becomes visible and motivating in everyday work. The reward feels closer to the effort when it can be seen immediately after a closed deal.

For sales managers, the integration provides a new tool for managing the team. They can see who's performing and how the commission structure affects behavior. It becomes easier to set goals and follow up on them.

For finance teams, the integration reduces the monthly workload. Data is already validated and ready for payout, freeing up time for more value-creating tasks.

Interested in a Zendesk Sell Integration?

We build integrations based on demand from our customers. If Zendesk Sell is your CRM and you want a direct integration with Prowi, we'd love to hear from you. Your feedback helps us prioritize which integrations we develop next.

Contact us to register your interest and help shape our roadmap. We gather input from customers and users to ensure we build the integrations that deliver the most value.

Frequently Asked Questions

Is the Zendesk Sell integration available now?
We continuously work on new integrations based on customer demand. Contact us to hear about the current status and to register your interest.

Can Prowi work with Zendesk Sell via manual import?
Yes. While a direct integration provides the best flow, Prowi can work with data imported from Zendesk Sell via CSV or other formats. Contact us to learn more about the options.

What's required to get started?
Book a demo so we can understand your needs and show how Prowi can automate your commission calculations, regardless of which systems you use today.

The Future of Zendesk Sell and Prowi

Zendesk Sell gives sales teams an intuitive tool to focus on selling rather than administration. Prowi makes commissions simple, accurate, and motivating. When the systems are connected, you get a solution where sales work and reward are closely linked.

It's not just about saving time. It's about creating a system where employees can trust the numbers and where management can make decisions based on real-time data. Book a demo today and experience how Prowi can transform your commission process.