Pipeline

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What is a Sales Pipeline?

Pipeline (sales pipeline) is a visual representation of where potential customers are in the sales process, organized in stages from initial contact to closed deal. The pipeline provides a systematic framework for tracking opportunities, forecasting revenue, and managing sales activities. According to Salesforce (2024), companies with structured pipeline management have 28% higher win rates.

Why Pipeline Management Matters

Effective pipeline management is essential for sales success:

  • Visibility: See all active opportunities at a glance
  • Forecasting: Predict revenue and commission earnings
  • Prioritization: Focus effort on the most valuable opportunities
  • Process improvement: Identify where deals are stalling
  • Commission forecasting: Estimate upcoming payouts

According to Gartner (2024), reps with well-defined pipelines close 16% more deals than those without.

Typical Pipeline Stages

Stage Description Probability
Lead Initial contact identified 5-10%
Qualified BANT criteria met 15-25%
Discovery Needs and pain points uncovered 25-40%
Proposal Formal proposal delivered 50-60%
Negotiation Contract terms being discussed 70-80%
Closed Won Contract signed 100%

Pipeline Metrics

Pipeline Value

Total potential revenue from all active opportunities:

Pipeline Value = Sum of all opportunities

Weighted Pipeline

Pipeline adjusted for probability:

Weighted Pipeline = Σ (Value × Probability)

Opportunity Value Stage Probability Weighted
Customer A $50,000 Proposal 50% $25,000
Customer B $35,000 Negotiation 75% $26,250
Customer C $20,000 Discovery 30% $6,000
Total $105,000 $57,250

Pipeline Coverage

Ratio between pipeline and quota:

Pipeline Coverage = Pipeline Value ÷ Quota

  • 3x coverage: $300,000 pipeline for $100,000 quota
  • Industry standard: 3-4x coverage recommended

Pipeline and Commission Forecasting

Reps can estimate future commission from their pipeline:

Deal Value Commission Rate Probability Expected Commission
Customer A $50,000 10% 75% $3,750
Customer B $30,000 10% 50% $1,500
Total expected $5,250

Signs of Healthy vs. Unhealthy Pipeline

Healthy pipeline:

  • Steady flow of new opportunities
  • Deals moving through stages
  • Balanced distribution across stages
  • Realistic close dates

Unhealthy pipeline:

  • Stagnant deals not progressing
  • Clumped in one stage (bottleneck)
  • Unrealistic close dates
  • Inflated values to meet coverage requirements

FAQ About Pipeline

How much pipeline coverage should I have?

Minimum 3x is recommended. If your win rate is 25%, you need 4x pipeline to hit quota.

How do I avoid "happy ears" in pipeline?

Require objective evidence to move deals between stages (signed LOI, confirmed budget, etc.).

When should I remove deals from pipeline?

Remove deals with no activity for 30+ days, or where the customer has explicitly said no.

Manage Pipeline with Prowi

With Prowi, you can connect your CRM pipeline to automatic commission forecasting, track progress toward quota, and give reps real-time visibility into expected earnings.